IMPORTANT MESSAGE: Due to the Holiday rush, increased shipment delivery delays are expected. For quickest delivery, we recommend DHL EXPRESS SHIPPING. CLICK HERE for our full Holiday Season Shipping Schedule.

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Shipping Information

 

Vaper Empire - Holiday Season / Christmas Delivery Schedule

 

Sending a Last-minute gift? Make sure your loved one doesn’t miss out this holiday season.

If you place your VE orders by December 3rd using Standard shipping, or by December 12th for DHL Express shipping, we will make every effort to deliver on or by December 24th*

*Pending payment approval, product availability, delivery & weather conditions.

For your convenience, please find our Holiday Season delivery schedule below. Please plan around this guide if you are planning to order over the holiday period:

  • Fri 22 December – Normal deliveries
  • Sat 23 December – Closed (Weekend)
  • Sun 24 December – Closed (Weekend)
  • Mon 25 December – Closed (Public Holiday)
  • Tue 26 December – Closed (Public Holiday)
  • Wed 27 December – Normal deliveries
  • Thur 28 December – Normal deliveries
  • Fri 29 December – Normal deliveries
  • Sat 30 December – Closed (Weekend)
  • Sun 31 December – Closed (Weekend)
  • Mon 1 January – Closed (Public Holiday)
  • Tue 2 January – Normal deliveries resume

Please be aware that disruption and delays are expected with the Standard shipping option throughout the entire holiday period and during December. DHL packages may also experience delays during the period. Vaper Empire will endeavour to dispatch orders as usual (same day) but this may be disrupted depending on the volume of orders.

Thank you for your understanding during the holiday period. We appreciate your support, and wish you the very best during the festive season!

General Shipping Information

Vaper Empire now offers two shipping options. So what’s the difference?

DHL Premium Express Service (Note: DHL cannot ship to PO Box)

3-5 days worldwide delivery (From dispatch date)*
Accurate end-to-end tracking service
Trusted DHL reliability

Standard Flat Rate Airmail Service
6-12 days worldwide delivery (From dispatch date)*
Limited tracking service
Cheapest shipping rate available to Australia and New Zealand

Useful shipping tip:
To get started quickly we suggest using the DHL option on your first order. After that, make sure you re-order your E-liquid and accessories two weeks before you run out and take advantage of our super cheap standard shipping option.
Orders are dispatched on the same day providing that the transaction is carried out before 3pm. Otherwise orders are sent in the morning of the following day.

On rare occasions, shipping delays may be experienced due to customs inspections, public holidays, peak shipping periods or general shipping hold-ups. Vaper Empire takes no responsibility for delays resulting from 3rd party carrier or customs.

Please be aware that due to current Australian legislation, nicotine products are sent from overseas to adhere to existing laws allowing individuals to import 3 months’ worth of personal supply. Vaper Empire equates 1 x 10ml bottle of E-liquid to be approximately 1 weeks’ worth of personal supply for an average ‘pack-a-day’ smoker. Therefore Vaper Empire suggests 12 x bottles of E-liquid approximately constitutes 3 months’ worth of personal supply. Use this guide to estimate your own intake.

*If ordering from outside of Australia, please be aware that certain shipping restrictions may apply in your country. It is your responsibility to be informed of possible restrictions prior to ordering from Vaper Empire. Standard shipping destinations would be considered Australia and New Zealand.

*DHL Express service cannot deliver to PO Box address. If you input a PO Box address into the system, we will be unable to send and will contact you for an alternative address. This will result in a delay to your shipment being dispatched.

*DHL Express 3-5 day delivery applies in urban metropolitan areas. For deliveries to rural areas, please add an additional 2-3 days on to the delivery time.

If you have any queries about your delivery please feel free to contact us on: 1800 VAPERS or email [email protected].

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