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Shipping Information


General Shipping Information

Vaper Empire offers two great shipping options. So what’s the difference?

DHL Premium Express Service (Note: DHL cannot ship to PO Box)

3-5 days worldwide delivery (From dispatch date)*
Accurate end-to-end tracking service
Trusted DHL reliability

Standard Flat Rate Airmail Service
6-12 days worldwide delivery (From dispatch date)*
Limited tracking service
Cheapest shipping rate available to Australia and New Zealand

Useful shipping tips:
To get started quickly we suggest using the DHL option on your first order. After that, make sure you re-order your E-liquid and accessories two weeks before you run out and take advantage of our super cheap standard shipping option.
Orders are dispatched on the same day providing that the transaction is carried out before 4pm. Otherwise orders are sent in the morning of the following day.

On rare occasions, shipping delays may be experienced due to customs inspections, public holidays, peak shipping periods or general shipping hold-ups. Vaper Empire takes no responsibility for delays resulting from 3rd party carrier or customs.

Please be aware that due to current Australian legislation, nicotine products are sent from overseas to adhere to existing laws allowing individuals to import 3 months’ worth of personal supply. Vaper Empire equates 1 x 10ml bottle of E-liquid to be approximately 1 weeks’ worth of personal supply for an average ‘pack-a-day’ smoker. Therefore Vaper Empire suggests 12 x bottles of E-liquid approximately constitutes 3 months’ worth of personal supply. Use this guide to estimate your own intake.

*If ordering from outside of Australia, please be aware that certain shipping restrictions may apply in your country. It is your responsibility to be informed of possible restrictions prior to ordering from Vaper Empire. Standard shipping destinations would be considered Australia and New Zealand.

*DHL Express service cannot deliver to PO Box address. If you input a PO Box address into the system, we will be unable to send and will contact you for an alternative address. This will result in a delay to your shipment being dispatched.

*DHL Express 3-5 day delivery applies in urban metropolitan areas. For deliveries to rural areas, please add an additional 2-3 days on to the delivery time.

If you have any queries about your delivery please feel free to contact us on
1800 VAPERS (1800 827 377) or email [email protected].

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